Frequently Asked Questions (FAQ) - Kushi Taxi

Kushi Taxi is a trusted outstation drop taxi and intercity cab service provider, serving Tamil Nadu and South India. Our taxis operate in major cities like Chennai, Madurai, Coimbatore, Trichy, Salem, Vellore, and Bangalore, offering seamless travel for individuals, families, and corporate clients.

We offer one-way drop taxis, round-trip services, airport transfers, hourly rentals, and customized tour packages. All our services provide clean, well-maintained vehicles and experienced drivers.

You can book via our website, phone call, WhatsApp, or online form. Real-time confirmation and automated messages guarantee instant appointment and support.

You can book via our website, phone call, WhatsApp, or online form. Real-time confirmation and automated messages guarantee instant appointment and support.

Fares are distance-based: ₹14/km for sedans and ₹19/km for SUVs on one-way trips. Our pricing is transparent—no surge fees or hidden charges. Round trips have a slightly lower per-km rate.

Payments are accepted via UPI, mobile wallets, NEFT, RTGS, IMPS, Net Banking, and cash to drivers for convenience.

Tolls are paid via Fastag and added to the bill. Parking and state taxes are charged as per actuals and settled at the end of the journey.

Waiting for meal, tea, or restroom breaks up to 45 minutes is free. After that, extra charges apply: ₹120/hr for sedans and ₹150/hr for SUVs.

Use our online fare calculator for instant pricing based on your pickup and drop location before you book.

Yes, you can cancel or change your booking anytime by calling or WhatsApping us. We offer flexible plans to suit your needs.

Cancellation policies and charges are provided during booking; please reach out to customer care for specifics.

All bookings receive an automated confirmation message with details about your cab, driver, and pickup time.

Our fleet includes sedans and SUVs catering to all group sizes and preferences. All cars are air-conditioned, spacious, and regularly maintained for your safety.

Yes, all drivers are commercial licence holders with verified backgrounds, experienced in intercity and local routes for maximum passenger safety.

Vehicles are cleaned and sanitized before each trip. Drivers adhere to strict hygiene protocols and safety standards.

Drivers may refuse excess luggage if it affects passenger or vehicle safety. Please confirm luggage details at booking to ensure smooth travel.

Our booking system is designed for point-to-point travel, but drivers may accommodate reasonable stops for breaks during journeys.

For support, booking, complaints, or queries, contact us 24/7 via call, WhatsApp, or our website. Prompt assistance is our promise.

Your personal information is kept strictly confidential. For privacy-related concerns, email privacy@kushitaxi.com.

Yes, safety is our top priority. All vehicles are tracked, drivers are vetted, and support is available throughout your trip to ensure complete peace of mind.

Contact our customer support team anytime. Drivers and customer care respond instantly to emergencies or route changes.

Yes, airport pick-up and drop-off service is available for all major airports in Tamil Nadu and select South Indian cities.

Yes, our one-way taxi service means you only pay for the journey taken—saving significant costs compared to traditional round-trip rides.

Absolutely, customized packages are available for business travelers, conferences, and VIP guests. Contact us for bulk bookings or special arrangements.

Refunds for cancellations or booking modifications are processed promptly. Please contact support for status updates on ongoing cases.

Yes, an additional fee applies when traveling through hill stations to cover extra operational and safety costs.

Hourly rental packages are available for city tours, errands, or events. Ask for details while booking.

Customers should verify starting and ending kilometers before and after the journey to ensure transparent and fair billing.